Integrating Chatbots with EHR/EMR Systems Automating Patient Queries & Appointment Scheduling
Patients are increasingly frustrated with the administrative aspects of healthcare. Deloitte case study studies indicate that 94 per cent of patients appreciate the ease of online technologies, and users of combined scheduling chatbots express much more satisfaction. However, even with this requirement, most healthcare providers are reluctant to adopt high technology, fearing the complexity and…